It provided phone services to prisons holding more than 300,000 people as of 2015. In 2020, at the time it sold most of its prison phone business to ICSolutions, CenturyLink held contracts with prison authorities in Arizona, Florida, Idaho, Kansas, Louisiana, Missouri, Montana, Nevada, North Carolina, Oregon, Texas, Utah, West Virginia, and Wisconsin.
Until 2021, CenturyLink provided phone and video services to prisons and jails in at least 14 U.S.
Lumen's divestment furthers the consolidation of the prison phone industry into the hands of a few private equity firms. The FCC permitted the transfer in August 2021, stating that with it, the company "would completely exit the inmate calling services market." In June 2021, Lumen requested the transfer of its remaining contract with Texas to Securus, its subcontractor there. The FCC approved the sale in August 2020. At the time, the company held contracts with prison authorities in 14 states, with ICSolutions as the public-facing subcontractor on all but one Texas Department of Criminal Justice contract. In May 2020, Lumen requested consent from the Federal Communications Commission (FCC) to sell CenturyLink Public Communications to ICSolutions. In 2020, while rebranding as Lumen, the company began selling off its prison phone business to ICSolutions and Securus, a process it completed in 2021. The company's business model was to provide prisons only with telecom infrastructure and to subcontract other prison phones companies, i.e., Securus Technologies and Inmate Calling Solutions (ICSolutions), as its public-facing partners, to provide the software, handle payment collection, etc. prisons until 2020, when it started divesting from the prison industry. It was the third-largest provider of phone services to U.S.
The company entered the industry in 2008 by acquiring Embarq Corporation and setting up CenturyLink Public Communications as its prison phone subsidiary. Until 2021, Lumen was one of the leading providers of telecommunication services to U.S. upon the completion of all applicable requirements.Lumen Technologies, formerly CenturyLink, is a Monroe, Louisiana-based telecommunications and technology company that provides voice, broadband, and video services to residential, business, government, and wholesale customers. is expected to be formally changed to Lumen Technologies, Inc. is referred to as Lumen Technologies, or simply Lumen. * The Lumen brand was launched on September 14, 2020. Lumen Technologies, LLC is a wholly owned affiliate of CenturyLink, Inc. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies, LLC in the United States. Learn more about the Lumen network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: Facebook: /lumentechnologies, Instagram: and YouTube: /lumentechnologies. With approximately 450,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences. Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work.
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